1. Introduction
At Whips, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application. By using the Whips application, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information to provide and improve our services:
a. Information You Provide:
- Registration Information: Name, email address, phone number, and password when creating an account.
- Car Listing Details: Information provided by Car Owners about their vehicles, including make, model, condition, and rental price.
- Payment Information: Payment details processed securely through Square.
b. Automatically Collected Information:
- Device Information: Details about your device, operating system, and unique identifiers.
- Usage Data: Logs of your interactions within the app, such as pages viewed and features used.
- Location Data: With your consent, we collect location information to enhance the rental experience.
3. How We Use Your Information
We use your information to:
- Facilitate transactions between Renters and Car Owners.
- Process payments securely via Square.
- Provide notifications related to bookings, payments, and app updates.
- Improve user experience by personalizing content and recommendations.
- Ensure compliance with legal requirements and resolve disputes.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party providers, such as Square, to process payments.
- Legal Authorities: If required by law or necessary to protect our rights.
- Other Users: Basic information necessary for Renters and Car Owners to facilitate transactions (e.g., names and contact details).
5. Data Security
We implement robust technical and organizational measures to safeguard your data. While we strive to ensure your information is secure, no system is entirely foolproof, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data as long as your account is active or as necessary to fulfill our services. Upon account deletion, your data will be removed unless required for legal or operational purposes.
7. User Rights
You have the following rights concerning your personal data:
- Access: Request access to the information we hold about you.
- Correction: Correct any inaccuracies in your data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Portability: Receive a copy of your data in a structured format.
To exercise these rights, contact us at info@whipslcc.com.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Enhance your app experience.
- Analyze usage and improve our services.
- Deliver personalized content.
You can manage cookie preferences through your device settings.
9. Third-Party Links
The application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.
10. Children’s Privacy
Whips is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we discover such data, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Users are encouraged to review this policy periodically.
12. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
Whips Support
Email: info@whipslcc.com
13. Acceptance of Policy
By using the Whips application, you acknowledge that you have read, understood, and agree to this Privacy Policy.